Top 10 Things to Consider When Hiring a Floor Care Provider

There are many important elements to consider when considering a floor care provider. After all, your flooring is one of the most integral parts of your building! Continuing with our “10 theme” this year, we have narrowed it down to the top 10 things we feel are important to keep in mind when you choose your floor care provider:

1. Point of Contact – Does my company representative understand the programs provided for a “one point of contact”?

2. Certifications – Is the company IIRC, USGBC, LEED certified and/or hold any certifications and recognitions?

3. Security – What are the company’s security procedures?

4. How long has the company been providing these services?

5. Does the company use multiple processes or is it a “one process fits all”?

6. Responsiveness of the company – how timely are they in handling emergencies, returning phone calls, emails and general scheduling?

7. Expertise – What is the experience of the key employees of the company?

8. Does the cleaning company provide “green cleaning” services within the LEED Certified Building requirements?

9. Will the cleaning company’s cleaning process void my product warranty?

10. How quickly can the carpet be walked on after cleaning?


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